Frequently Asked Questions (FAQs)
1. What services do you offer?
I provide a wide range of creative services, including:
• Custom music, video, GFX, and VFX design.
• Drawing custom logos, profile pictures, and other artwork.
• Pre-made digital assets available for purchase.
2. How do I place an order?
You can place an order by contacting me through any social media. Let me know what you need, and we’ll discuss your project details.
3. How much do your services cost?
Prices vary depending on the complexity of the project. Contact me with your requirements, and I’ll provide you with a customized quote.
4. How long will it take to complete my project?
Turnaround times depend on the type and complexity of the project. Smaller projects, like profile pictures, may take a few hours, while larger projects like custom videos or music may take longer. I’ll give you an estimated timeline when we discuss your order.
5. Can I request changes to my project after it’s completed?
Yes, I include [1-2] rounds of revisions for custom projects. If you need additional changes beyond this, extra fees may apply. Make sure to share all feedback during the included revision rounds to avoid extra costs.
6. Do you offer refunds?
Refunds are not available for digital downloads or completed custom work
Deposits for custom projects are non-refundable once work has started. However, if I cancel your order, I will issue a full refund.
7. Can you cancel my order?
Yes, I reserve the right to cancel any order at my discretion. If I cancel your order, any payments made will be refunded in full, unless the cancellation is due to a violation of my Terms of Service.
8. Can I use the work I purchase for commercial purposes?
Yes, most of my custom and pre-made products include licensing for commercial use unless stated otherwise. Let me know if you have specific licensing needs, and we’ll discuss them.
9. Will you post my project online?
I may showcase your completed project on my website, portfolio, or social media for promotional purposes, but only with your consent. If you prefer your project to remain private, just let me know.
10. How do I pay for your services?
I accept payments through BuyMeACoffee or PayPal. Full payment is required upfront for pre-made products and smaller projects, while custom projects may require a deposit with the balance due upon completion.
11. What do I need to provide for a custom project?
Please share any specific details, references, or ideas you have for the project. The more information you provide, the better I can deliver what you’re envisioning.
12. What happens if I don’t like the final work?
I aim to ensure your satisfaction through the included revision rounds. If you’re still unsatisfied after the revisions, we can discuss possible solutions, but refunds are not available for completed work.
13. Can I resell or share the work I purchase from you?
No, you may not resell, redistribute, or claim my work as your own unless you’ve purchased specific rights allowing this.
14. Do you work with international clients?
Yes! All my services are delivered digitally, so I can work with clients from anywhere in the world.
15. How can I contact you?
You can reach me through:
• Email: [email protected]
• Discord: @38an